Privacy Policy
& Data Protection

1. Information We Collect

We may collect the following types of information when you register, purchase, or interact with our platform:

• Full name, email address, and phone number
• Billing and payment details (processed securely via third-party gateways)
• Professional background, pharmaceutical role, or company name (if voluntarily provided)
• Login credentials and account activity
• Device information, IP address, browser type, and usage analytics
• Communications you send to us (inquiries, support tickets, feedback)

2. How We Use Your Information

Your information is used solely for legitimate business purposes, including:

• Creating and managing your member account
• Delivering courses, Virtual CEO sessions, and platform content
• Processing payments and issuing invoices or receipts
• Sending important service communications and updates
• Personalising your learning experience and recommendations
• Improving our platform, products, and services
• Complying with applicable legal obligations

3. Sharing of Information

We do not sell, trade, or rent your personal data to third parties. We may share information only with:

• Service Providers: Trusted vendors who assist in payment processing, email delivery, analytics, and platform hosting — bound by confidentiality obligations.
• Legal Requirements: When required by law, court order, or government authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice where applicable.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, remember your preferences, and analyse traffic. You may control cookie settings through your browser. Disabling cookies may affect certain platform features.

5. Data Security

We implement industry-standard security measures — including SSL encryption, secure servers, and access controls — to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and review the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data ("right to be forgotten")
• Opt out of marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

9. Children's Privacy

Our services are intended for professionals and adults aged 18 and above. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will promptly delete the information.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Your continued use of the platform after changes constitutes acceptance of the updated policy.